Clear Guidance for Medicare and Health Coverage

Accessibility Statement

Effective Date: August 12, 2026

Healthy Choices IL is committed to providing a website that is accessible and usable for as many people as reasonably possible, including individuals with disabilities.

We believe information about Medicare and health insurance should be understandable and accessible regardless of how a visitor accesses our website.

Our goal is to provide a positive online experience while continuing to identify opportunities to improve accessibility.

Our Commitment to Accessibility

Healthy Choices IL recognizes that people interact with websites in different ways.

Visitors may use assistive technologies or accessibility features such as:

  • Medicare

  • Original Medicare

  • Medicare Advantage

  • Medicare Supplement insurance

  • Prescription drug coverage

  • Marketplace health insurance

  • Individual health insurance

  • Provider networks

  • Coverage comparisons

  • Insurance enrollment

  • Coverage reviews

We consider accessibility as part of the website's ongoing development and maintenance.

Accessibility Standards

Healthy Choices IL aims to follow generally recognized web accessibility practices and uses the Web Content Accessibility Guidelines (WCAG) 2.2 as a reference for improving accessibility.

WCAG provides recommendations for making web content more:

  • Perceivable

  • Operable

  • Understandable

  • Compatible with a variety of technologies

Our accessibility efforts may evolve as website technology, accessibility standards, and visitor needs change.

Website Accessibility Features

Healthy Choices IL works to incorporate accessibility considerations throughout the website.

Depending on the page, these efforts may include:

  • Clear Heading Structure

    Pages use organized headings to help visitors and assistive technologies understand the relationship between sections of content.

  • Readable Text

    Text is presented with readability in mind, including appropriate sizing, spacing, and contrast between text and backgrounds.

  • Descriptive Links and Buttons

    Links and calls to action are written to help visitors understand their purpose and destination.

  • Alternative Text for Images

    Meaningful website images may include alternative text to help screen-reader users understand relevant visual content.

    Decorative images may be excluded from assistive technology when appropriate.

  • Keyboard Accessibility

    We aim for important website functionality and navigation to remain accessible to visitors who use a keyboard instead of a mouse.

  • Responsive Design

    The website is built to adapt to different screen sizes, including desktop computers, tablets, and smartphones.

  • Consistent Navigation

    Navigation elements are presented consistently throughout the website to help visitors locate important information.

  • Forms and Labels

    Website forms are intended to use clear field labels and instructions so visitors can understand what information is being requested.

  • Color and Contrast

    Color choices are considered with readability and visual contrast in mind. Important information should not rely solely on color to communicate meaning.

Accessible Medicare and Health Insurance Information

Insurance terminology can be difficult to understand even without accessibility barriers.

Healthy Choices IL works to present Medicare and health insurance information using clear organization, straightforward explanations, descriptive headings, and logical navigation.

Educational content may address topics such as:

  • Medicare

  • Medicare Advantage

  • Medicare Supplement insurance

  • Prescription drug coverage

  • Medicaid

  • Marketplace health insurance

  • Individual health coverage

  • Enrollment considerations

  • Provider networks

  • Coverage comparisons

Visitors who experience difficulty accessing any of this information are encouraged to contact us for assistance.

Third-Party Content and Services

Healthy Choices IL may link to or integrate content, tools, maps, videos, documents, scheduling systems, insurance resources, or other services provided by third parties.

Although we aim to select useful resources, Healthy Choices IL does not control the accessibility features or practices of independently operated third-party websites and services.

Accessibility concerns involving an external website may need to be addressed directly with that website's operator.

PDFs and Downloadable Documents

Healthy Choices IL may occasionally provide PDF files, insurance documents, educational materials, or other downloadable resources.

Some documents may originate from third-party insurance companies, government agencies, or other organizations and may not be fully controlled by Healthy Choices IL.

If you experience difficulty accessing a document provided through our website, please contact us. When reasonably possible, we will attempt to provide the information in another accessible format or help identify an alternative source.

Videos and Multimedia

If video, audio, or other multimedia content is added to Healthy Choices IL, reasonable efforts may be made to provide accessibility features such as captions, transcripts, descriptive text, or other appropriate alternatives where practical.

Accessibility features for content hosted by third-party platforms may depend on the capabilities provided by those platforms.

Browser and Device Compatibility

Healthy Choices IL is intended to function across commonly used modern web browsers and devices.

Accessibility and functionality may vary depending on:

  • Browser version

  • Operating system

  • Device

  • Assistive technology

  • User accessibility settings

  • Internet connection

  • Third-party software

Keeping browsers, operating systems, and assistive technologies updated may improve website accessibility and performance.

Ongoing Accessibility Improvements

Accessibility is an ongoing process.

As Healthy Choices IL adds new pages, educational materials, forms, images, and website features, accessibility considerations will remain part of the development and review process.

We may periodically evaluate website content and functionality to identify areas where accessibility can be improved.

Need Help Accessing Something?

If you experience difficulty accessing information, using a website feature, completing a form, or understanding content on Healthy Choices IL, please contact us.

We will make reasonable efforts to assist you and, where practical, provide the requested information through an alternative communication method.

You may contact Rhonda by telephone or email rather than using the website if that is easier or more accessible for you.

Accessibility Feedback

We welcome feedback regarding the accessibility of Healthy Choices IL.

If you encounter an accessibility barrier, please provide as much information as reasonably possible, such as:

  • The page or feature you were attempting to access

  • A brief description of the difficulty

  • The device or browser being used, if known

  • Your preferred method for receiving assistance

You are not required to disclose information about a disability or medical condition when requesting accessibility assistance.

Contact Us for Accessibility Assistance

For questions, accessibility assistance, or feedback regarding this website, please contact:

Healthy Choices IL

Rhonda Torossian

6870 Rote Road, Suite 100
Rockford, Illinois 61107

Cell: 815-243-1897

Office: 815-394-8991

Email: [email protected]

When contacting us by email, including "Website Accessibility" in the subject line may help identify your request.

Changes to This Accessibility Statement

Healthy Choices IL may update this Accessibility Statement as website functionality, accessibility practices, technology, or applicable standards change.

Updates will become effective when published on this page unless otherwise stated.

The effective date displayed at the top of this page identifies the current version.

Important Notice

This Accessibility Statement describes Healthy Choices IL's accessibility goals and ongoing efforts. It should not be interpreted as a representation, warranty, or certification that every page, feature, third-party integration, or piece of content will satisfy every accessibility standard in every circumstance.

If you encounter an accessibility issue, please contact us so we can work with you to provide reasonable assistance.

Important Insurance Information

Healthy Choices IL is an independent insurance resource operated by a licensed insurance professional.

Healthy Choices IL is not connected with or endorsed by the United States government, the federal Medicare program, the Illinois Department of Insurance, the Social Security Administration, or the Health Insurance Marketplace.

This website provides general educational information and is not a substitute for professional medical, legal, tax, or financial advice.

Rhonda Torossian may not represent every insurance company or plan available in your area. Information provided may be limited to insurance companies and plans she is licensed, certified, contracted, appointed, and authorized to offer.

Plan availability, benefits, provider networks, formularies, premiums, deductibles, copayments, coinsurance, service areas, eligibility requirements, and enrollment periods may change.

Provider directories and prescription formularies should be verified directly with the applicable insurance company before enrollment.

Enrollment depends on eligibility, applicable enrollment periods, plan availability, receipt of a completed application, and approval by the insurance company or appropriate program administrator.

Submitting a website form, making a phone call, scheduling a meeting, or discussing coverage does not create insurance coverage or guarantee enrollment.

For information about all available Medicare options, visit Medicare.gov or call 1-800-MEDICARE.

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